Return Policy

We want you to love your purchase! If you’re not completely satisfied, we’re here to help.

Returns

You have 7–15 days (choose one and keep it consistent) from the date you receive your item to request a return.

To be eligible for a return:

  • The item must be unused, unwashed, and in the same condition that you received it

  • The item must be in its original packaging

  • Proof of purchase (order number or receipt) is required

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns on:

  • Used kitchen utensils

  • Items damaged due to misuse or improper handling

  • Gift cards or promotional items

Damaged or Defective Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos or videos showing the issue

We will gladly offer a replacement or refund at no extra cost.

Refunds

Once your return is received and inspected:

  • You will be notified of the approval or rejection of your refund

  • Approved refunds will be processed back to your original payment method within 5–10 business days

Please note:

  • Shipping fees are non-refundable

  • Refund processing time may vary depending on your bank or payment provider

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items

How to Start a Return

To initiate a return, please contact us at:
Include your order number and reason for return.