Shipping Policy

Thank you for shopping with us! We are committed to delivering quality kitchen utensils to your doorstep as quickly and safely as possible.

📦 Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and public holidays).

• Once your order is processed, you will receive a confirmation email with tracking details.

🚚 Shipping Time

Shipping times may vary depending on your location:

• Local Shipping: 3–7 business days

• International Shipping: 7–15 business days

Please note that delays may occur due to customs clearance, holidays, or unforeseen courier issues.

🌍 Shipping Locations

We currently ship to:

• Domestic locations

• Selected international countries

If your location is not available at checkout, please contact us for assistance.

💰 Shipping Fees

• Shipping fees are calculated at checkout based on your location and order size.

• Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

📍 Tracking Your Order

Once your order is shipped, a tracking number will be sent to your email.
You can use it to track your order in real time.

❗ Customs, Duties & Taxes

• International orders may be subject to customs duties or taxes.

• These charges are the responsibility of the customer and are not included in the item price or shipping cost.

📦 Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours of delivery with clear photos.

• If your package is delayed or lost, we will work with the courier to resolve the issue promptly.

📩 Contact Us

If you have any questions about shipping, feel free to contact us:

Email: 
Business Hours: Monday – Friday, 9am – 5pm